Terms of Service

All products sold through our platform are authentic, one-of-a-kind vintage luxury items sourced from Japan's most trusted vintage dealers. By purchasing, you acknowledge that:

• Each item is unique and irreplaceable — no two items are identical
• Colours may vary slightly from photographs due to screen differences
• Each item's condition is thoroughly documented with a condition rating and detailed photographs
• Vintage items may show characteristics consistent with age (patina, minor wear) as disclosed in the listing
• Sizes may vary from modern sizing standards

By making a purchase, you confirm that:

• You are legally capable of entering into binding contracts
• You have reviewed all photographs, the condition rating, and the item description before purchasing
• All payment information provided is true and accurate
• You understand that all prices are in Euros (EUR)
• Payment processing is handled securely through Stripe
• You understand that all sales are final except as outlined in our Return & Refund Policy

For custom bag requests or other custom sourcing requests, you submit your preferences and pay the sourcing fee shown at checkout before we begin the search.

• The sourcing fee starts the search and covers our team's time, expertise, and labor in locating, verifying, and authenticating potential items
• By paying the sourcing fee, you expressly request that we begin the service immediately, during any withdrawal period, and acknowledge that you may lose your right to withdraw from this service once the sourcing service has been fully performed
• If you purchase the sourced item, the sourcing fee you paid is deducted from the final purchase price
• If you decline the sourced item, change your mind, or we cannot locate the item within the agreed timeframe, the sourcing fee remains non-refundable as payment for the sourcing work performed
• Discount codes created for product purchases and discount codes created for sourcing deposits are separate

Full details are in our Custom Sourcing Service policy.

We ship worldwide from Valencia, Spain. Please note:

• Delivery times vary by destination
• Import duties and taxes are the responsibility of the buyer
• Tracking information is provided for all shipments
• Signature may be required upon delivery
• Risk of loss transfers to the buyer when the package is physically in your possession

A full refund will be issued when:

• The item received is not as described in the listing and the issue is reported promptly with photographic evidence
• The item is found to be inauthentic (no time limit)
• You received the wrong item

We do not offer exchanges. Each piece is unique and no identical replacement exists. For full details, see our Return & Refund Policy.

Under EU Directive 2011/83/EU and Spanish consumer protection law (Real Decreto Legislativo 1/2007), you have the right to withdraw from a distance purchase within 14 calendar days of receiving your item.

To exercise this right:

• The item must be returned in its original condition — unworn, unaltered, and undamaged
• All original packaging, tags, and accessories must be included
• Return shipping costs are the responsibility of the buyer
• You are liable for any diminished value resulting from handling beyond basic inspection (Article 14(2))

Full details are in our Return & Refund Policy.