Terms of Service
1. Introduction
Welcome to Treasures of Maimi. By accessing or using our website at treasuresofmaimi.com, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
2. Nature of Products
All products sold through our platform are authentic, one-of-a-kind vintage luxury items sourced from Japan's most trusted vintage dealers. By purchasing, you acknowledge that:
- Each item is unique and irreplaceable — no two items are identical
- Colours may vary slightly from photographs due to screen differences
- Each item's condition is thoroughly documented with a condition rating and detailed photographs
- Vintage items may show characteristics consistent with age (patina, minor wear) as disclosed in the listing
- Sizes may vary from modern sizing standards
3. Purchasing & Payment
By making a purchase, you confirm that:
- You are legally capable of entering into binding contracts
- You have reviewed all photographs, the condition rating, and the item description before purchasing
- All payment information provided is true and accurate
- You understand that all prices are in Euros (EUR)
- Payment processing is handled securely through Stripe
- You understand that all sales are final except as outlined in our Return & Refund Policy
4. Shipping & Delivery
We ship worldwide from Valencia, Spain. Please note:
- Delivery times vary by destination
- Import duties and taxes are the responsibility of the buyer
- Tracking information is provided for all shipments
- Signature may be required upon delivery
- Risk of loss transfers to the buyer upon delivery confirmation
5. Returns & Refunds
One-of-a-Kind Vintage Items
Every item we sell is a unique, irreplaceable vintage piece. We encourage you to review all photographs, the condition rating, and the item description carefully before purchasing.
A full refund will be issued when:
- The item received is not as described in the listing (must be reported within 48 hours of delivery with photographic evidence)
- The item is found to be inauthentic (no time limit)
- You received the wrong item
We do not offer exchanges. Each piece is unique and no identical replacement exists. For full details, see our Return & Refund Policy.
6. EU Consumer Rights & Right of Withdrawal
Under EU Directive 2011/83/EU and Spanish consumer protection law (Real Decreto Legislativo 1/2007), you have the right to withdraw from a distance purchase within 14 calendar days of receiving your item.
To exercise this right:
- The item must be returned in its original condition — unworn, unaltered, and undamaged
- All original packaging, tags, and accessories must be included
- Return shipping costs are the responsibility of the buyer
- You are liable for any diminished value resulting from handling beyond basic inspection (Article 14(2))
Full details are in our Return & Refund Policy.
7. Product Authenticity
We guarantee the authenticity of all items sold through our platform. Each item is sourced from trusted Japanese vintage dealers and individually verified. If an item is found to be inauthentic, we will provide a full refund including all shipping costs. There is no time limit on authenticity claims.
8. Intellectual Property
All content on our website, including images, text, and logos, is protected by copyright and other intellectual property rights. You may not use our content without explicit permission.
9. Privacy & Data Protection
Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service.
10. Limitation of Liability
To the fullest extent permitted by law, Treasures of Maimi shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
11. Governing Law
These Terms of Service are governed by the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Valencia, Spain.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of any modifications.
13. Contact Information
For any questions regarding these Terms of Service, please contact us at treasuresofmaimi@gmail.com